Occasionally our customers will have questions, we get it. Almost all of the answers can be found below. But if you still have questions we can be reached through our contact us page or by emailing us directly at mukulriart@gmail.com.

What shirt brand do you print on?
The Mukulri Art standard t-shirts are printed on 100% cotton AS Colour brand tees with eco-friendly ink, unless otherwise stated. Our shirts are trendy with a regular fit, and hold their shape well even after several washes.

What size should I order?
Please see our sizing chart when ordering t-shirts for more details and suggestions for fit. These are unisex tees and run big. Women should order one size down from their regular size. Women's cut tees are also available.

What type of printing process is used on your apparel?
All of our shirts designs are digitally printed by a local company, so all the work stays in Australia supporting local businesses. 

Will the designs fade?
Some of the prints will fade some after being washed. Black prints tend to fade the most, but will still hold up for lots of wear and washes. Washing instructions are found on the tag of each shirt or keep reading below.

 

Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts:


  • Washing: Wash inside out with cold water with similar colors using a gentle cycle.

  • 
Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.

  • Drying: Tumble dry low or hang-dry.

  • No-No's: Avoid using bleach and do not dry clean.

HOW TO BUY

  • View: View our artworks and products online and use the Add To Shopping Cart button to select items you are interested in.

  • Enquire: Send your enquiry to Mukulri Art using the Contact Us section in the Home tab. We will respond to you as soon as possible, allow a 24 hour wait period for a response.

  • Commissioned Works: If you like a particular style of artwork you see that has already sold in our online collections, you can request to commission the same style. Please note the style will not be replicated 100% and may feature slight adjustments. Artworks that are unavailable have a Sold message displayed, or no Add to Enquiry Cart button under the artwork.

POSTAGE

How long will it take for my order to arrive?
Standard shipping for orders in Australia takes 7-10 business days. Most orders are received within 10 days of ordering. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing.
During holidays or times of high demand, orders will take 10 - 15 business days for postage.

RETURNS & EXCHANGES

What is your return policy?
Please be sure to check our size chart for our tees before ordering or send us an email for questions. If you wish to exchange the size of your clothing we require you to send the product back with a prepaid envelope/pack. Please note that size exchanges will only occur if the new size you require is in stock. For hygiene reasons we cannot exchange earrings.

If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. 

All of our items are made locally. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.

©2018 by Mukulri Art

 

 

 

We acknowledge The First Nations Peoples of Australia as the traditional custodians of the land in which we live and work